Hold Description

Past Due Balance Hold (NPY)

You owe KU money. Hold will remain on the account until the amount is paid in full. Blocks initial enrollment. No transcript or diploma issued.

Pay online or at cashier office on appropriate campus:
KUMC: Student Financial Accounting, 120 Support Services Building, 8:00 am, to 4:30 pm, Mon-Fri.
Lawrence: Student Accounts and Receivables, Room 20 Carruth O'Leary, 8:00 am to 4:00 pm, Mon-Fri, 9:30 am - 4:00 pm, Thur.

Student Loan Hold KULC

You have a past due amount on your Perkins/HPSL/LDS Loan, or you must complete an Exit Interview. Contact Student Accounts and Receivables to resolve your hold, 785-864-3322.

Hold may be due to the following circumstances:

• If a Perkins/HPSL/LDS loan is 90 days past due, a “Past Due” hold is placed on their student account. This hold remains on their account until the past due amount is paid in full. This hold blocks initial enrollment. No transcripts and diplomas issued.
• When a Perkins/HPSL/LDS borrower graduates, leaves or drops below half-time status, they are required to do an Exit Interview for their loan. Federal Regulations require this. An “Exit Interview” hold is placed on their academic records until this is completed. This hold will remain on the account until the requirements are satisfied. Hold blocks initial enrollment. No transcripts and diplomas issued.
• Once a Perkins/HPSL/LDS loan has been placed with an outside collection agency, a “Default” hold is placed on their student account. The hold remains on their account until the entire outstanding balance of the loan is paid in full. Hold blocks initial enrollment. No transcripts and diplomas issued.

Student Accounts and Receivables' Hold (BUR)

Contact Student Accounts and Receivables, 785-864-3322. Blocks initial enrollment. No transcripts and diplomas issued.

A Student Accounts and Receivables hold reflects past non payment status on the student account. Hold will remain on the account until past due amount is paid in full. Must pay by certified funds (money order or cashier's check) or credit card online. If payment is by personal paper check or online check, the account holder will be required to wait until the payment has cleared the bank (up to 2 weeks) to enroll or secure transcript or a diploma. Hold blocks initial enrollment. No transcript or diplomas issued.

Returned Check

No personal checks accepted. Must pay by certified funds (money order or cashier's check), bank wire or credit card online.

Refund Hold

Contact Student Accounts and Receivables, 785-864-3322.  Student will not be refunded due to special circumstances.