Departmental Refunds

These are refunds not payments for services or supplies. The refund checks are processed through Student Accounts and Receivables (SAS) not through Payables. The link below contains a user guide that shows how to access the form. The form itself includes instructions on how to fill out the Departmental Refund Request. Once the form is submitted it is processed like any other shopping cart in KUPPS.

http://procurement.ku.edu/departmental-refund-request

Please feel free to contact the KUPPS help desk at KUPPS@ku.edu or call Melissa Stewart 864-3098 or Aimee Bergmann 864-6136 for additional assistance.

Contact Information

KU Student Accounts & Receivables
1246 West Campus Road, Room 1
Lawrence, KS 66045
stu.account@ku.edu
785-864-3322

The office will close at noon on Tuesday, December 24 and reopen on Thursday, January 2

What would you like to do?

How do I view my bill?

The University of Kansas does not mail paper invoices; instead you will be notified by email that a new eBill has been generated. To obtain your eBill, login to Enroll & Pay, select the Student Financials Tile, select Account Services, and then select Print or View a Bill

What are my payment options?

PAY ONLINE through Enroll & Pay with eCheck, Bank Wire or credit card (VISA, MasterCard, Discover, or American Express)
Mail in a personal check, cashier's check or money order to the above address.
Pay in person with check or money order to our Cashiers in Carruth O'Leary, Room #1
A payment plan⁴ through Nelnet is another option. There is a deadline each semester to enroll. Payments must be made by the 1st of each month to Nelnet to avoid late fees. This plan is not for past due balances owed to KU.

How do I sign up for direct deposit?

Sign up through Enroll & Pay by selecting the Student Financials Tile and then clicking the Direct Deposit link from the left-hand menu, OR fill out a Direct Deposit Authorization Form (pdf) and bring it to Student Account Services.

What if I want to appeal a late fee?

Go to the KU Registrar’s home page and complete an online Fee Petition under the “Tuition & Fees” link

How do I access my 1098-T tax form?

In Enroll & Pay select the Student Financials Tile, select Account Services, and then select 1098-T. The first time you retrieve a 1098-T electronically, you (or your student) need to read the 1098-T consent agreement, then click the green “submit” button.

To Do Checklist

Sign up for Direct Deposit. This is University policy. Not signing up for direct deposit will cause your refund to be delayed.
Set up parents, guardians, or significant others as delegates. Delegates will have access to designated information in your account. Setting up delegates allows KU to discuss your account with designated individuals.
Set up payment delegates in TouchNet. This will allow delegates to make payments on your student account.
Provide your Social Security number to the Registrar's office for 1098-T reporting. Failure to do so may result in a fee assessed to you by the IRS.
Keep your contact information updated in Enroll & Pay. This can be done in Personal Details section of Enroll & Pay

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Departmental Refunds