Holds


Holds may be placed on the student account for various reasons.  

 

Past Due Balance Hold (NPY)

If you have a past due balance, the university will place a hold on your student account until the amount due is paid in full. You will not be able to enroll or request a transcript or diploma until the hold is cleared.

To clear a hold, pay online via Enroll & Pay or in-person:

Lawrence Campus
Student Accounts and Receivables
Carruth O'Leary, Room 20

Hours:
Mon-Fri, 8:00 a.m. – 4:00 p.m.
Thurs, 9:30 a.m. – 4:00 p.m.

 

KUMC students will need to contact KUMC.


Student Loan Hold KULC

You have a past due amount on your Perkins/HPSL/LDS Loan, or you must complete an Exit Interview. Contact Student Accounts and Receivables at 785-864-3322 to resolve your hold.

A hold may be due to the following circumstances:

  • A Perkins/HPSL/LDS loan is 90 days past due — A “Past Due” hold is placed on the student account until the past due amount is paid in full. You will not be able to enroll or request a transcript or diploma until the hold is cleared.
  • When a Perkins/HPSL/LDS borrower graduates, leaves, or drops below half-time status, federal regulations require the student to participate in an Exit Interview. An “Exit Interview” hold is placed on academic records until this is completed. You will not be able to enroll or request a transcript or diploma until the hold is cleared.
  • Once a Perkins/HPSL/LDS loan has been placed with an outside collection agency, a “Default” hold is placed on the student account until the entire outstanding balance of the loan is paid in full. You will not be able to enroll or request a transcript or diploma until the hold is cleared.

Student Accounts and Receivables Hold (BUR)

A Student Accounts and Receivables hold reflects past non-payment status on the student account. The hold will remain on the account until the past due amount is paid in full.

You must pay by certified funds (e.g., money order or cashier's check) or online by credit card. If you pay by personal paper check or e-check, the hold will not be cleared until the payment has cleared the bank (up to two weeks), which could delay enroll or secure transcript or a diploma. You will not be able to enroll or request a transcript or diploma until the hold is cleared.

Contact Student Accounts and Receivables, 785-864-3322 for more information.


Returned Check

Personal checks are not accepted. You must pay by certified funds (e.g., money order or cashier's check), bank wire or online by credit card.

Refund Hold

Contact Student Accounts and Receivables at 785-864-3322. Student will not be refunded due to special circumstances.